Privacy Policy

Thinethra.lk (“we”, “Thinethra”, “Powered by TekSalad (Pvt) Ltd”, “Website”) is committed to protecting the privacy of all users of the Website (including astrologers and clients/customers, whether registered or not). Please read this Privacy Policy carefully to understand how we collect, use, store, and protect the information you provide.

This Privacy Policy is published in accordance with the Sri Lanka Personal Data Protection Act, No. 9 of 2022 and other applicable laws and regulations governing the collection, use, storage, and protection of personal data in Sri Lanka.

User’s Consent

By accessing or using Thinethra.lk, you indicate that you understand the terms and expressly consent to the collection, storage, use, and disclosure of your information as described in this Privacy Policy. Continued use of the Website constitutes your unconditional acceptance of these terms.

If you do not agree with this Privacy Policy, please do not use the Website.

Collection of Personal Information

Creating a user profile on Thinethra.lk involves providing specific information. Mandatory details include:

• Phone number (for OTP verification)
• First name and last name

Optional details may include:

• Date of birth (DOB)
• Gender
• Location

Providing optional information, such as DOB, helps astrologers provide more accurate insights but is not mandatory for registration.

Purpose and Use of Data

The information collected is used to:

• Create a personalized user profile
• Provide astrology services and consultations
• Improve user experience on the Website
• Communicate predictions, horoscope charts, and other personalized content

Data Deletion

Users may delete their account and all associated personal information by selecting the “Delete Account” option in the website’s account settings and following the instructions.

Voice Recording and Microphone Permission

Thinethra.lk may provide an option to record your voice for chat interactions instead of typing.

• Permission Required: Access to your device microphone
• Purpose: To convert voice into digital data for processing and response

Commitment to Privacy

Thinethra.lk protects the privacy of all users, whether registered or visiting. Personal information is used exclusively to provide astrology services and is never sold or rented to third parties.

• The Website does not provide services for users with severe mental health issues (e.g., suicidal thoughts). Such users are advised to stop using the Website immediately.
• Accuracy of predictions, recommendations, and items (e.g., gems) is not guaranteed.

Information Collected

Personal Identifiable Information (PII)

• Name, address, email, phone number
• Date of birth, gender, location, photograph
• Financial information during paid bookings (credit/debit card via secure gateway)
• Other information voluntarily provided by users

Non-Personal Identifiable Information (Non-PII)

• IP address, browser type, device information
• Geographical location
• Cookies, session data, usage patterns

Purpose: Improve Website functionality, analyze trends, deliver personalized content, and comply with law.

Security Measures

Thinethra.lk uses reasonable physical and electronic measures to protect your personal information. Payments are processed via secure SSL gateways.

Note: No data transmission over the Internet can be guaranteed as completely secure; users should exercise caution.

Usage of Information

Collected data may be used for:

• Personalizing your experience
• Improving services and website content
• Research, analytics, and marketing improvements
• Compliance with legal obligations

Third-party analytics tools may be used to measure trends and usage, using anonymized logs.

Children’s Privacy

• Services are intended for users above 18 years old
• Children under 13 should not use the Website
• Parents discovering data of children under 13 should contact the Website to delete the data

Safety and Security

Thinethra.lk employs strong encryption and security practices to protect your personal and financial information. Users are encouraged to use their cards safely and responsibly on the Website.

Disclaimer

Thinethra.lk is not responsible for communications with third-party websites linked from the Website. Users are advised to read the third-party privacy policies.